Returns Policy

Export Restrictions
Bio-Body Alignment is not able to sell HCG products into the United States, or any country where its importation is prohibited. If you do place an order with us from the United States or any country where the importation of HCG homeopathic products is prohibited, the balance of your order with Bio-Body Alignment that does not contain products which contain HCG will be sent, and you will be refunded the monies paid for any HCG products. If you are at all uncertain about the restrictions that apply to your country, please contact us first to verify - exportrestrictions@biobody.co.nz 

No Guarantee
Bio-Body Homeopathic homeopathic formulations are provided in the potencies as advertised, and are sold specifically to facilitate a body detoxification to assist with weight loss in healthy individuals. However, there is no guarantee that it will work for all individuals. All customers buy the product on the understanding that they do so at their own risk. By clicking 'Submit Order' you agree that you have purchased our product solely at your own discretion, acknowledging that you have read and understood the information contained within the 'Download' section of this website; you’ve done your own independent research into the use of Bio-Body HCG and its suitability for use in your particular weight loss situation; and that you have spoken with your physician about any pre-existing health conditions.
You also accept that at all times, it is your personal responsibility for monitoring and assessing your own results from using our products; and that if, while taking homeopathic HCG you experience ill health or have any health concerns, you will stop taking it and consult your physician immediately.
Bio-Body Alignment formulations work for most healthy people, but because of the number of variables in each individual's detoxifcation and accompanying weight loss journey, its use is not guaranteed, and you purchase it on this understanding.
By clicking 'Submit Order' you also acknowledge that you agree to purchase Bio-Body Alignment products as per the order that you have made via this website, and that your order stands unless you advise us to the contrary within 3-hours that you wish to cancel. Homeopathic products can not be re-sold.

Returns Policy
Because of the nature of our homeopathic product - which cannot be resold if it is returned - all orders are final. We do not accept returns simply because you have changed your mind. If you have placed an order but wish to cancel, you have 3 hours to do so, or up until your order has been sent. Orders, eligible for cancellation incur a reversal processing charge of $12.50.

Damaged parcels
If your product arrives damaged, please contact us immediately.

Client Confidentiality/ Privacy
The privacy of your personal information provided when you order with Bio-Body Alignment is important to us. We will not disclose or sell your customer data to any third party. We use DPS as our credit card gateway - so your credit card details are not stored anywhere on our servers or premises.

Delivery Times
We process and courier your order within one business day of receiving it and payment being confirmed. Orders received after 12 noon on Friday or during the weekend will be couriered out on Monday. Targeted delivery is next day. However, some rural addresses will take two days (depending on your local courier).
If your order is going to be delayed for any reason, we will contact you to advise when you should receive it.

Collection Costs
At our discretion, some orders are sent before payment has cleared. In the event that the customer does not honour payment of their account after receiving the goods, outstanding accounts will be placed with a collection agency for collection. Clients will be advised that the account is about to be placed with the collection agency and shall have full responsibility for any associated collection costs to retrieve unpaid monies.



Contact Us For More Information
Web: https://www.hcgweightloss.co.nz
Email: support@hcgweightloss.co.nz